Terms
The short version: scan what you like, we will be honest, and if the report is not useful you get your money back.
The service
AuditX, operated by Zedox Development, audits a publicly reachable web page and returns a score and a set of findings. The free scan is offered as is. The paid report is a one time purchase of €29 excluding VAT per scanned site.
What the report is, and is not
It is a measurement of what your page did at the moment we looked at it, with the method for each finding stated. It is not a guarantee of search rankings, traffic or revenue, and it is not legal advice. Where a measurement could not be taken we say so rather than guessing.
Immediate delivery and your right of withdrawal
The full report is digital content that unlocks the instant your payment succeeds. When you pay you are asked to agree to this immediate delivery. As EU consumer law allows for digital content supplied immediately with your explicit consent, you waive the statutory fourteen-day right of withdrawal at that point. You have already seen the free scan before paying: your overall score, every category score, your worst issues and two screenshots of your own site, so you know what the tool produces.
Refunds
Because the report is delivered and consumed at once, it is not returnable, and we operate a strict refund policy. We refund only where the fault is ours:
- You were charged but no working report was ever produced, and we could not put it right.
- You were charged more than once for the same report, or charged an amount other than the price shown.
We do not refund in these cases:
- You disagree with a finding. Every finding states the number it measured. Send it to us and we will check it, and if a check is genuinely wrong we fix the check, but a correct finding is not grounds for a refund.
- The report told you your site scores poorly. That is the report working.
- You changed your mind after unlocking and reading the full report.
To ask, email auditxsupport@gmail.com within seven days of purchase with the address you scanned and the reason. We review each request individually and reply within one working day. Nothing here removes a right you have under mandatory law that cannot be waived.
Fair use
Scan sites you own or have permission to test. Do not use the service to overload someone else's server. We rate limit scans and may block an address that abuses it.
Availability
We aim to keep the service up but do not promise a particular uptime. If a scan fails you are not charged for it.
Liability
Our liability is limited to the amount you paid us. We are not liable for decisions taken on the basis of a report, which is why every finding tells you what was measured so you can check it yourself.